Want to know what automated customer care looks like from your customer's perspective? 📞
Make a call with voicebot

Reveal your customers’ true needs

Free analysis We’ll show you how!

Up to 80 % of customer care automation projects fail in the very first phase because customer needs and the topics they ask about most are misjudged. Thanks to our free communication analysis you’ll base decisions on real data, avoid unnecessary costs and launch AI that genuinely helps your customers.

Get a free analysis
Not sure AI will really help you?
We’ll show specific use-cases where AI has the biggest impact on communication.
Missing a clear overview of what customers ask most?
We’ll segment the topics and attach real conversation volumes.
Want to know in advance how much time and money AI will save?
We’ll calculate potential savings and return on investment.
Worried your customers have very specific questions?
We’ll test the model on your own data — you’ll see the results in black and white.

What you get

Free communication analysis
Using AI on your own data, we reveal which enquiries and in what volume, can be automated efficiently.
Tailor-made recommendations
See where and how to reduce your agents’ workload and speed up responses to customers.

Project blueprint
You’ll receive a clear roadmap, recommended channels and key metrics, ready for a fast launch.

How it works

Ready to discover what truly interests your customers?
NDA & secure data transfer
Your data stay safe. We sign an NDA and you securely provide call, e-mail and chat records.
AI analysis of your conversations
Advanced AI models extract the data, we create a detailed analysis and evaluate the results.

Report
& workshop
In a joint session we go through the findings, answer questions and propose next steps.

How much time does your team
spend talking to customers?

Coworkers AI assistants can take over up to 90 % of routine communication.
We’ll gladly show you for free where they can help you the most.
Get a free analysis

Most-common automation topics

Average share of topics suitable for automation across our clients.
40%
Payments confirmation, verification, deferral
20%
Returns
‍goods, refunds, cancellations
11%
Orders
status, cancellation, change
9%
Claims
‍settlement, apology, information

Book your free analysis
‍today and start saving time and money!

Get a free analysis
Voicebot in DEK helps to handle what customer care hasn't prosecuted before
Significantly more efficient customer care and expanded human resource capacity thanks to the coworkers.ai voicebot. At DEK Building Supplies (Stavebniny DEK), the percentage of calls handled immediately on the first call increased by 15%.
Other References
“Voicebot has significantly saved the human resources and time capabilities of our customer center. As a result, the handling of orders and customer inquiries is significantly more systematic in our company.”
Roman Vondra
Customer Center Director

Ready to take your customer care
to the next level?

Schedule a no-obligation demo and take the first step toward a more efficient, modern, and profitable business.
Contact us

What you get

Gain time for more valuable communication with your customers.
Satisfied customers
No queues or long wait times
An efficient team
More time for sales and strategy
Higher profits
Lower costs, plus opportunities for upselling and growth
Leave us your contact
We’ll handle the rest
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Automate communication
using conversational AI.
Czech Association of Artificial Intelligence
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+420 530 540 555
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