With a chatbot, you can handle an average of 85 % of customer inquiries. It understands context, responds 24/7, and can manage up to 100 conversations simultaneously.
Monthly from 280 €
At Košík.cz we save 1,000 hours per month for operators
Already in the first 30 days, the chatbot successfully solved 60% of the queries and thus contributed significantly not only to the handling of the Christmas rush. The remaining 40% of the queries were transferred by the chatbot to the Daktela application, where the operator sees the chat history and can directly follow up on the customer's communication with Markéta.
“What we appreciate about Coworkers.ai chatbot is that we can change and improve it ourselves without any technical knowledge. We calmly make adjustments during operation, directly in our call center. This allows us to respond flexibly to unexpected situations.”
David Matuna
Produkt
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