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Read the stories of successful businesses that our virtual assistants help automate customer communications. Find out what successes and complications can arise when implementing virtual assistants.
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Case Studies

From cold calling to automated leads
casestudio
chatbot
finance
GFS Group, together with coworkers.ai, deployed a hybrid voicebot that combines a natural human voice with flexible AI.
Case study
Česká televize zvládla nápor dotazů díky AI chatbotu
case study
chatbot
media
Po vydání novely zákona o změnách v televizních poplatcích se Česká televize ocitla v mimořádné komunikační situaci.
Případová studie
An AI chatbot that handles 35,000 inquiries
case study
chatbot
technology
Seznam.cz has fully automated its customer support using AI chatbots.
Case study
Automating customer support across Europe
casestudio
e-mailbot
delivery
Packeta has introduced intelligent automation within the Daktela platform, built on coworkers.ai technology.
Case study
Chatbot that answers 90% of customer inquiries
case study
chatbot
e-commerce
The implementation of the AI chatbot brought faster communication, happier customers, and a efficient support team.
Case study
AI has reduced Heimstaden’s waiting time by 50% and also saved 38% in costs
case study
chatbot
voicebot
real estate
Automatizace, která šetří čas i náklady
Společnost nasadila AI chatbota a voicebota, kteří dnes zvládají většinu běžných požadavků.
Voicebot performing at the level of human agents
The bot achieved a high success rate from the very beginning. It became necessary to increase the capacity of the consultants who handled the scheduled appointments.
Leo celebrates successes at Generali Česká Pojišťovna
The chatbot handles over 8,500 requests per month. The success rate of voicebot in solving customer queries is 85%.
More efficient customer care by unifying communication
A high percentage of 93% of successful chats and faster customer responses with the Eva chatbot.
Voicebot handles what operators have not prosecuted before
DEK Construction companies have managed to increase the percentage of phone calls that are able to be answered immediately in the first call by 15%.
Eda can handle 93% of all queries
Operators finally have room to handle emails that have often lain unanswered for days in the inbox.
Markéta saves 1,000 hours of work per month in Shopping Cart
Already in the first 30 days, the chatbot successfully solved about 60 percent of the queries, the remaining 40 percent transferred to the operator.
Chatbot is checking us in thousands of customers
Thousands of automatically processed customer requests and a huge amount of time and money saved.
We are not just suppliers, we are your partners
We enjoy our work
We have no small ambition to innovate the artificial intelligence market, and we often go to the limit of technological possibilities.
Always up to date product
We are not just systems integrators. We are constantly coming up with new ideas, even though we delivered the product to you a long time ago.
Simplified customer care
We help businesses improve customer care so their customers feel heard.
Technical Support
Even though we sell voicebots, our support is people. If you need us, we will try to help you as soon as possible.

They wrote about us

Absolventi VUT stojí zaúspěšným startupem coworkers.ai, který mění svět zákaznické podpory
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Nová virtuální asistentka České pošty od coworkers.ai
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How can banks use artificial intelligence (AI)?
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Priescum: Voicebots must be for more than 50% of the highest quality
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A poet with an artificial heart. Will ChatGPT be the Central Brain of Humanity?
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