Want to know what automated customer care looks like from your customer's perspective? 📞

Emailbot handles 90% of incoming mail

Enhance customer satisfaction, lighten your team’s workload, speed up response times, and cut customer care costs by a third.

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Your customers can get a response without waiting. Emailbot assesses the content of messages, suggests relevant answers, or directly answers questions. Thanks to emailbot, you can reduce customer care costs by up to a third.

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Overloaded with routine communication?

Don’t have enough time for valuable interactions with your customers?

Losing revenue because you can’t keep up with customer inquiries?

Do you have too few operators on your customer support team?

Emailbot makes work easier

Email categorization

Emailbot sorts messages into categories for agents to process and gives managers an overview of the most frequently handled types of emails.

Reply suggestions

Drawing on data from your CRM system, Emailbot proposes a personalized reply that the agent can send to the customer with a single click.

Automatic replies

Emailbot ensures a rapid response through immediate answers. When needed, it offers the agent a suggested reply and verifies the accuracy of the information.

Meet the ideal assistant

Round-the-clock availability (24/7)

Customers receive answers anytime, even at night or on weekends.

Cost savings

Reduce expenses by up to a third, freeing up resources for more important tasks.

Suggestions and personalization

The bot proposes responses using data from your CRM, and the operator sends them with a single click.

Automatic routine handling

FAQs, order inquiries, claim statuses, and more, all resolved without an operator.

Intuitive administration

Anyone who completes our one day training can create and fine-tune scenarios in a graphical interface.

ChatGPT integration

Customers with complex product portfolios and extensive knowledge bases can benefit from the GPT Knowledge addon.

Most Automated Scenarios

! 1

FAQ

The emailbot resolves up to 80% of customer inquiries by automatically answering the most frequent questions.

! 2

Sending documents

The emailbot can read invoices, receipts, and forms, extracting the required data automatically.

! 3

Lead generation

Launch a lead generation campaign in no time. Turn your contacts into satisfied customers.

! 4

Feedback collection

Improve your services where it matters most by intelligently gathering feedback directly from customer emails.

! 5

Scheduling meetings

The emailbot can schedule a meeting or reservation for you—thanks to calendar integration, it always knows your availability.

! 6

Questions about the order

Canceling, changing, or filing a claim for an order? The emailbot handles it independently, without operator intervention.

Proven results

<90%

of emails handled independently, thanks to FAQ

<100

email
conversations per second

<-30%

in costs, thanks to efficient email processing

Ready to elevate your customer care?

Schedule a no-obligation demo and take the first step toward a more efficient, modern, and profitable company.

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Extensions for your emailbot

Product
Recommender

An AI assistant that understands your products. Boost sales, basket value, and order volume.

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LLM
Modules

Take advantage of our ready-made LLM modules and build advanced AI agents in minutes.

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AI
Knowledge Base

Thanks to an intelligent knowledge base, you can eliminate repetitive questions and reduce your team’s workload.

Learn more

Reduce costs by almost a third

By automating your email channel, you free up your customer support center. You’ll improve service quality and shorten response times.

Find out how much time you can save
‍Free communication analysis

How much time does your team spend on routine communication?
The Coworkers Emailbot can take over up to 75 % of this communication. More information

Get a free analysis

Emailbot at Košík.cz handles around 20%
of all incoming email

The emailbot automatically processes purchase ratings, enabling Košík to handle up to 20% of all incoming emails and freeing operators from routine tasks.

Other References

“The advantage is user-friendly admin, so it is quite flexible to change responses and add responses to feedbacks. We have more templates so that communication is not monotonous, and as a thank you, we also give tips on various features to help them make their next purchases easier.”

David Matuna

Product owner, Košík.cz

Innovation or Risk of Dissatisfied Customers?

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