Your customers can get a response without waiting. Emailbot assesses the content of messages, suggests relevant answers, or directly answers questions. Thanks to emailbot, you can reduce customer care costs by up to a third.
Customers receive answers anytime—even at night or on weekends.
Cost savings
Reduce expenses by up to a third, freeing up resources for more important tasks.
Suggestions and personalization
The bot proposes responses using data from your CRM, and the operator sends them with a single click.
Automatic routine handling
FAQs, order inquiries, claim statuses, and more—all resolved without an operator.
Intuitive administration
Anyone who completes our one-day training can create and fine-tune scenarios in a graphical interface.
ChatGPT integration
Customers with complex product portfolios and extensive knowledge bases can benefit from the GPT Knowledge addon.
Reduce costs by almost a third
By automating your email channel, you free up your customer support center. You’ll improve service quality and shorten response times.
Emailbot at Košík.cz handles around 20% of all incoming email
The emailbot automatically processes purchase ratings, enabling Košík to handle up to 20% of all incoming emails and freeing operators from routine tasks.
“The advantage is user-friendly admin, so it is quite flexible to change responses and add responses to feedbacks. We have more templates so that communication is not monotonous, and as a thank you, we also give tips on various features to help them make their next purchases easier.”
David Matuna
Product owner, Košík.cz
Emailbot makes work easier
Email categorization
Emailbot sorts messages into categories for agents to process and gives managers an overview of the most frequently handled types of emails.
Reply suggestions
Drawing on data from your CRM system, Emailbot proposes a personalized reply that the agent can send to the customer with a single click.
Automatic replies
Emailbot ensures a rapid response through immediate answers. When needed, it offers the agent a suggested reply and verifies the accuracy of the information.
Innovation or Risk of Dissatisfied Customers?
Exclusive survey
Discover how customers really perceive robots in customer care. Survey among 1,000 customers reveals surprising insights that will transform your perspective on automation.
%202.svg){kind=small}
