The AI chatbot saves Seznam.cz - the Czech internet giant - both time and costs.

Seznam.cz is the largest Czech internet company, connecting millions of users every day with content, services, and products — from news and search to maps, email, television, and advertising. Seznam.cz has fully automated its customer support using AI chatbots, complemented by AI analytics and reporting within the Daktela platform.

You can read more in the case study.‍

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‍Over 35,000 inquiries handled without human intervention

‍30% cost reduction thanks to saved operator time

‍24/7 instant responses and higher user satisfaction

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