The royal path to better customer care

The tianDe Kingdom reports a high percentage of successfully handled chats and faster customer responses. They are able to resolve over 93% of their customers’ requests through their chatbot, saving operators’ time for other activities that help improve customer care.

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You can read more in the case study.

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Communication on live chat has decreased by 2,000 interactions per month

93% of customer requests are resolved by the chatbot

Thanks to the chatbot, operators handle 500 interactions per day

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