Chatbot Markéta saves 1,000 hours of work per month at Košík

Košík.cz, a leading player in online grocery and supplementary goods sales, launched the chatbot Markéta at the beginning of the COVID-19 pandemic. The chatbot handles over 8,000 inquiries per month on Košík.cz and resolves more than 75% of all queries.

You can read more in the case study.