Contact us

I will help with any e-mail

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I will advise how to answer

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I will forward the e-mails to the appropriate department

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The customer does not have to wait several hours for a response

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I will suggest personalized and relevant answers

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I provide 24/7 customer support

Mailbot automation

BEFORE

Categorization
  • manual division of categories
  • complicated administration with rules
  • change of rules during changes and errors
Labeling
  • manual labeling
  • human factor error rate
Templates
  • manual copying of templates and their modification

AFTER

  • automatic and instant
  • based on historical data
  • automatic relearning in case of changes and errors

Categorization
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Labeling
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Templates
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What can a mailbot help with

Categorization

  • I sort e-mails into categories
  • I forward to the correct person
  • I learn from new situations
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Labeling

  • I will assign a label (tag/status) to the e-mails
  • I follow recognized categories and historical statuses
  • I create statistics
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Templates

  • I will recommend up to 3 suitable e-mail templates
  • Templates contain dynamic fields that are filled via the API
  • When I learn most of what i need I will be able to send replies myself
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Turn those stats into decision milestones

Even though e-mail is one of the most used communication channels, most companies do not use its full potential. And automatic statistics from the mailbot will help you plan further steps that will lead to greater customer satisfaction, reducing the number of inquiries and reducing costs.

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Get relevant feedback

Do not pay external agencies for expensive marketing research. With proper labeling, it is possible to collect the necessary feedback from customers, thereby effectively eliminating sources of problems.

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Make work with handling
e-mails easy once and for all!

Leave us your contact details, and we’ll get back to you within 24 hours.