Coworkers.ai are a contextual artificial intelligence. This means they respond to the context of a conversation and learn from their own mistakes just like a human does. As a result, they’re much better able to respond to complex questions and to go back to what’s already been said.
Contextual artificial intelligence is the most advanced technology you’ll encounter in communication automation.
With our graphical conversation editor, handy manual and training, you don’t need an IT team – or our team – to set up, analyse and improve coworkers.ai. But if you’d like help, we are here for you.
The foundation of coworkers.ai is our own NLP (natural language processing) technology, which understands even colourful languages like Czech and Slovak. The coworkers’ pronunciation, intonation, and reactions are so natural that many users don’t even know they’re communicating with a bot.
Coworkers.ai are constantly learning under your guidance. This enables them to understand customer queries in every situation and improves the quality of their answers.
Coworkers will answer even unclear questions based on their judgement and then it’s up to you to decide whether they answered correctly or not. This validation process enables you to continuously improve your conversation scripts.
Coworkers can interact with many platforms right away – and we can also connect them to anything with an API, even quite closed systems.
We work with you to find and propose solutions to the bottlenecks we identify during our analysis of your current communication. That’s where we need your help.
We’ll create conversation scripts in a graphical editor and quickly test them. Once everything’s in order, we integrate your Coworker with the other systems you use.
Our extensive user testing will reveal any inconsistencies in your conversation flow.
We’ll show you how to work with your Coworker and give you a practical manual so that you can continuously improve it on your own, without us.
During the pilot – the length of which we always determine together with you – we monitor the Coworker’s first steps very closely. We deliberately push it to the limit of its skills and immediately respond if it trips and falls.
When the pilot is over, we hand the project over to you. Now monitoring will be more up to you – but you can contact us whenever you need.
We see you as a partner even after our work to integrate coworkers.ai into your team is complete. We’re always coming up with new ideas for developing and using your coworker, and we’d love to hear how it’s doing. We’ll give you a helping hand whenever you need it.
Leave us your contact details and we’ll get back to you within 24 hours. We’ll discuss what you need help with, any special requirements you have and whether coworkers.ai is the right choice for you.