Handle peak hours, holidays and provide 24/7 support

At least 30% of customer care enquiries are recurring and most of them are resolved by virtual colleagues. Automate routine communications with AI and make your team's job easier so your people can focus on more important things.

coworkers.ai in customer care

A chatbot or voicebot handles things that normally cause you stress

Seasonal changes, unexpected situations and fluctuations will no longer faze you

Coworkers.ai always works well, so you can stabilise your team’s performance

You’ll no longer need external extra help to maintain capacity

Bots don’t take extra pay for holidays or night shifts

Coworkers.ai can handle uncomfortable conversations and get the job done without complaining

Our Coworker Leo helps us to handle up to 65% of conversations. These are mainly situations such as logging into the client zone, insurance claim reporting, insurance arrangements and payments, and client verification. We see huge potential in conversational AI, which is why we are constantly expanding our number of scenarios and thus our usability.

Jakub Haman, Generali Česká pojišťovna

All for one and one for all

Coworkers.ai don’t replace your employees. They empower them. Either they work independently on the task you give them, or they act as an input filter for requests, which then connects your customers to the appropriate operator.

How it works

The Coworkers.ai chatbot exceeded our expectations. The number of basic enquiries decreased and the load on the line was so low that we didn’t need a replacement after one of the three operators left.

Hendrik Meyer, CEO Bezrealitky

Voicebot? Chatbot? Both?

When your customers are more likely to call you

Voicebot

And if they’d rather write to you

Chatbot

We’ll help you make the right decision

Leave us your contact details and we’ll get back to you within 24 hours. We’ll discuss what you need help with, any special requirements you have and whether coworkers.ai is the right choice for you.